Frequently Asked Questions

Q: Is there a tutorial for Easy M4P Converter for Windows?

A: Yes, here: User Tutorial



Q: Since the latest update of iTunes 12.9.2.6. M4P Converter for Mac does not work anymore, How to fix this?

A: The latest version of M4P Converter for Mac v4.5.0 fully compatible with iTunes 12.9.2.6, Please download the latest version of the M4P Converter for Mac from here and reinstall it.



Q: Does the M4P Converter for Mac compatible with the newly released macOS 10.14 Mojave?

A: Yes, M4P Converter is completely compatible with the latest Mojave 10.14.2 and will always keep up to date with the latest macOS. (Note: To output the highest audio quality, M4P Converter only supports converting Apple Music at 1X speed under macOS High Sierra and Mojave.)



Q: I get "PlayErr" in the Convert output "Status" field. Can you suggest a fix for this issue?

A: It has 5 possible solutions that should be tried in this order: 1). Make sure running program as administrator, For correct working on Windows 10, Please start the product using right clicking on the product icon, and selecting "Right as Administrator" menu item. 2). Please make sure iTunes is closed. Please don't use iTunes while converting. 3). Please check whether the problem only happens to individual files, if so, please try to convert them again. 4). If you are converting apple music, please download them from iCould to your local hard disk. 5). If it still does not work, Please try creating a new library, load the complete music back.



Q: How to solve the problem that the output files contain gaps and distortions?

A: The solution is Go into iTunes preferences > Playback, and uncheck the "Crossfade Songs" option. If that does not help, Please try to converting iTunes music at slower speeds like 8x and 10x.



Q: What are the limitations of Easy M4P Converter trial version?

A: The trial version of Easy M4P Converter only allows you to convert three minutes for each audio file. Also the trial only allows you to use 30 days. while the full version does not have these restrictions. By using the trial version, potential customers can make sure that it is compatible with their computer systems and satisfy all of their requirements and demands before purchasing the full version.



Q: Is legal to convert DRM protected M4P music to unprotected audio with Easy M4P Converter ?

A: Yes. It is 100% legal. The program emulates the workflow of recording to convert purchased Apple music to DRM-free files without breaking any digital right management. As a software user your legal rights are protected.



Q: When converting tracks Easy M4P converter does not recognize the end of the track and keeps recording with the progress stuck at e.g. 97.5%?

A: The solution is to download the latest version of Easy M4P Converter and reinstall it. In iTunes, if there is anything in the “Up next” list when the conversion happens it can append other songs to the end of each converted MP3. So you need to clear the “UP Next” field before doing any converting.



Q: What output formats does Easy M4P Converter support?

A: For audio conversion Easy M4P Converter output formats are MP3, MKA, M4R, AU, AIFF, FLAC, M4A, AAC, AC3, and etc.



Q: Can Easy M4P Converter convert Apple Music from iCloud directly ?

A: Yes, The software supports remove DRM from Apple Music and convert Apple music from iCloud directly, No need to download Apple Music tracks to local.



Q: Can I copy my protected M4P music to iPhone/iPad or Car Player?

A: Yes, you can copy protected music to your iPhone/iPad or Car Player after you have converted them with Easy M4P Converter.



Q: When I run the software, it also runs iTunes automatically, can I quit it by myself?

A: M4P Converter works with iTunes, which needs iTunes to play the audio files through the whole conversion. You can't quit iTunes, otherwise the conversion will be failed because of the playing interrupted.



Q: If I reinstall my computer will your software work ?

A: Yes, please use your license code while reinstalling the software.



Q: The output quality is unsatisfied, how to improve the output sound quality?

A: Please set the output format as MP3 and Bitrate as 256 kbps. and slow down the converting speed.



Q: How to speed up the M4P conversion?

A: Open the “Preferences” window, You can free to change the speed up to 16X for audio converting.



Q: What languages is Easy M4P Converter localized in?

A: Available in 7 languages: English, French, Deutsch, Spanish, Simplified Chinese, Traditional Chinese and Japanese.



Q: How to convert protected Apple music to MP3 format on Windows?

A: Please follow the step by step guide on Howo to convert Apple music to MP3?



Q: How to convert M4P Files to M4A, MP3 or AAC on Windows?

A: Please follow the step by step guide on convert M4P to MP3, M4A, or AAC files without DRM ?




Didn't find what you were looking for?

Software support and issues: support@m4p-converter.com

Sales: sales@m4p-converter.com


Related How to & User Guide >>

How to convert M4P to M4A, MP3, or AAC ?

The step by step guidance on how to convert iTunes M4P to MP3, M4A, or AAC on Windows.

How to Convert Apple Music to MP3 on Windows ?

Guide to show you how to convert Apple Music to unprotected MP3 format for play anywhere you like.

How to Remove DRM from Apple Music ?

This is a guide to show you a simply way to remove the DRM from Apple Music and old iTunes DRM protected files.

Convert DRM protected audio to MP3

This article is a guide on how to remove DRM protection from iTunes audio and convert them to MP3 format.